Public offer

1. Service provider

The service provider is Ukrainian sole proprietor ФОП Лашко Юлія Олександрівна, taxpayer number 3621107529. Address: 7 Patriotiv Street, apartment 2, Kyiv, 03061, Ukraine. Email: shashero10@gmail.com. WhatsApp: +48 501 820 398. Bank: АТ «УНІВЕРСАЛ БАНК». UAH IBAN: UA373220010000026006380087902.

NeuroSpeed is the platform name. Website: neurospeed.pro; account: app.neurospeed.pro. This offer covers online athlete programs. Team access and individual programs are agreed separately.

2. Program, formats and price

Pro costs UAH 2,200. Pro with mentor costs UAH 6,600. This is a one-time payment with no automatic renewal. The displayed dollar equivalents are $49 and $149; Monopay payments are charged in UAH at the amount shown before checkout. Your bank determines currency conversion and any bank fees. The provider adds no hidden charges.

Both formats contain the same six-week program: three workouts per week, 18 workouts in total, Ukrainian and English videos, written instructions, sets, repetitions and progress tracking. The initial six-test assessment is free. Program reassessments unlock after 6, 12 and 18 completed workouts. Later stages unlock according to progress and assessment checkpoints.

Equipment, delivery and in-person coaching are not included. You need up to three tennis balls, a suitable wall, room to move and color cues for some exercises. Some drills require a partner. Check the exercise instructions before training.

3. Mentor support

Pro with mentor includes six weeks (42 calendar days) of support from Anton Shashero starting on the confirmed purchase date, regardless of when you first train. Support is provided through Telegram or WhatsApp for exercise questions, execution guidance and discussion of results. Replies are provided within 24 hours. To start, message +48 501 820 398 on WhatsApp with your purchase email; Telegram can then be arranged if preferred.

You may submit up to three short technique videos during each seven-day support period, each 3–5 minutes long. Anton comments on your execution and suggests adjustments. Audio calls, video calls and a separate individualized training plan are not included. The end of mentor support does not shorten your one-year video access.

4. Purchase and access

The buyer creates an account, selects a format, checks its contents and price, reads the offer, privacy and refund policies, and confirms the terms before payment. The contract is concluded upon successful payment. The order number, amount, selected format and access confirmation appear in the account. The accepted terms version is stored with the order.

Paid access opens after bank confirmation. If confirmation is delayed, check the order status and contact support rather than paying again. Card information is entered on the payment provider’s secure page. Available payment methods are displayed there and depend on your device and bank settings.

Video access lasts one calendar year from confirmed purchase. The end date appears in your profile. Completed workouts can be replayed within that period, including after finishing the entire program. Replays do not reset progress. Video access ends when the period expires; saved results remain in the account under the Privacy Policy. Previously granted access retains its original terms.

You need internet access, a modern phone or computer browser and video playback capability. Access is personal: sharing accounts, publicly distributing videos or reselling materials is prohibited. Verified misuse may lead to restricted access with an explanation and an opportunity to contact support.

5. Refunds and service quality

Both formats include a full refund on request within 14 calendar days of purchase, even if you have watched videos, started training or used mentor support. A full refund ends paid access and mentor support for that purchase. See the Refund Policy for details. This guarantee does not limit statutory rights for missing or nonconforming services after 14 days.

For technical issues, contact support with your account email, a description and, if possible, a screenshot. We will investigate and offer restored access or another appropriate remedy, including a refund where applicable. Maintenance or circumstances outside either party’s control do not cancel mandatory consumer rights.

6. Safe use and results

The program is for sports practice, not medical diagnosis, treatment or professional fitness certification. Test results also depend on your device, familiarity, concentration and fatigue; no particular score or sporting result is guaranteed. Choose a safe setting, follow instructions and stop if you experience pain, dizziness or feel unwell.

A minor’s purchase must be made or authorized by a legal guardian as required by applicable law. The guardian is responsible for appropriate supervision during exercises. Seek qualified advice if unsure about the suitability of the workload.

7. Changes and enquiries

New terms apply to new purchases and do not retroactively reduce paid access rights. Send contract, access or refund enquiries to shashero10@gmail.com or WhatsApp. We aim to resolve disputes through support; the right to approach a court or competent authority remains. Ukrainian law applies without limiting mandatory consumer rights that may apply in your country of residence.